Avanti West Coast paid out £20m in ‘delay repay’ passenger refunds this summer
Intercity train operator’s compensation bill likely to top £70m this financial year amid rise in claims across networkAvanti West Coast paid out more than £20m to passengers in just three months this summer in refunds for disrupted journeys on Britain’s main intercity rail network.The intercity operator paid out almost as much in a four-week period to 25 July – £9.3m – as its annual profits…
Intercity train operator’s compensation bill likely to top £70m this financial year amid rise in claims across networkAvanti West Coast paid out more than £20m to passengers in just three months this summer in refunds for disrupted journeys on Britain’s main intercity rail network.The intercity operator paid out almost as much in a four-week period to 25 July – £9.3m – as its annual profits…
Source: The Guardian World — Original report ↗
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