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Telstra apologises after customers mystified by phantom missed call notifications

Published November 4, 2026 4:10 pm • Updated November 4, 2026 4:54 pm •
Telstra apologises after customers mystified by phantom missed call notifications
Photo via The Guardian World

Telco blames its MessageBank service and apologises for customer confusionGet our breaking news email, free app or daily news podcastThousands of Telstra users have reported phantom calls on their mobile devices, with some receiving delayed missed call notifications or voicemails, sometimes days later.The company acknowledged an issue with its MessageBank service on Wednesday night, saying the issue had been fixed. Telstra is still investigating the…

Telco blames its MessageBank service and apologises for customer confusionGet our breaking news email, free app or daily news podcastThousands of Telstra users have reported phantom calls on their mobile devices, with some receiving delayed missed call notifications or voicemails, sometimes days later.The company acknowledged an issue with its MessageBank service on Wednesday night, saying the issue had been fixed. Telstra is still investigating the…

Source: The Guardian World — Original report ↗

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Original source: The Guardian World ↗

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